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Effective Date of the Privacy Policy: 02/04/2019
Version: 1.0

Data Controller Contact Information

Organimal BV
Byte 1D
7741MK Coevorden
The Netherlands

Tel: 0031 50 211 5454 (ma-vr 08:30-17:00)

The registration number at the Chambre of Commerce is: 75180189
Tax ID: NL8601.72.430.B01

This document governs the privacy policy of our website is part of Organimal BV

Data Protection

Unless otherwise stated below, the provision of your personal information is not required by law, nor by contract, nor required to conclude a contract. You are not required to provide personal data and non-provisioning has no consequences. This applies only insofar as no other information is given in the subsequent processing operations.

“Personal Information” means any personally identifiable information (PII) or sensitive personal information (SPI).

Each time you visit our website, our web server automatically recognizes your domain name and not your email address. When you visit our website, we save your e-mail address if you have communicated this with us.

This information is used to improve the content on our website. The information is only used internally and is not passed on to other organizations for commercial purposes.

In addition, we store your personal data for processing your order. This information is only used internally and is not passed on to other organisations for commercial purposes.

On this site we use cookies (a cookie is a small file that is sent by an Internet server and that installs itself on the hard disk of your computer. This file keeps track of the visited pages and contains some information about this visit) to improve the content of our website.

We do not have any partnerships or special relationships with third parties on the Internet.

If we transfer or receive your data on our website, we always use the coding technologies that are recognised as common standards within the IT sector. If we receive or transfer certain critical information, such as financial or health related information, we use a secure server. You will be informed of this via a screen that will be displayed on the site (pop-up). We have implemented the necessary security measures to prevent the loss, misuse or alteration of information that we receive on our site.

Your Rights

When using our website and submitting personal information to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your PD, you may have some or all of the following rights:

The right to be informed

You have the right to be informed about the personal information we collect from you, and how we process it.

The right of access

You have the right to get confirmation that your personal information is being processed and have the ability to access your personal data. You can access your personal data by filling out the Personal Data Access form

The right to rectification

You have the right to have your personal information corrected if it is inaccurate or incomplete. You can request your personal data rectification by filling out the Data Rectification form

The right to be forgotten

You have the right to request the removal or deletion of your personal information if there is no compelling reason for us to continue processing it. You can request your personal data removal by filling out the Forget Me form

The right to restrict processing

You have the right to ‘block’ or restrict the processing of your personal information. When your personal information is restricted, we are permitted to store your data, but not to process it further.

The right to data portability

You have the right to request and get your personal information that you provided to us and use it for your own purposes. We will provide your personal information to you within 30 days of your request. To request your personal information, please contact us using the Data Access Form

The right to object

You have the right to object to us processing your personal data for the following reasons:

  • Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)
  • Direct marketing (including profiling)
  • Processing for purposes of scientific/historical research and statistics
  • Rights in relation to automated decision-making and profiling

Automated individual decision-making and profiling

You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Filing a Complaint with Authorities

You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

For details about your rights under the law, visit the Guide to the General Data Protection Regulation

Information we collect

Our legal basis for collecting and processing your personal information is based on consent.

We collect your personal information in the following ways:

Automatic information

You can visit our websites without giving any personal information. Every time you access our website, usage data is transmitted through your Internet browser and stored in log data (server log files). These stored data include, for example, the name of the page accessed, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are used solely to ensure trouble-free operation of our website and to improve our offer. An assignment of this data to a specific person is not possible.

Collection and processing using the contact form

When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) of the GDPR with your consent.

You may revoke your consent at any time by notifying us without affecting the legality of the processing on the basis of the consent to revocation. We only use your e-mail address to process your request. Your data will then be deleted, unless you have consented to the further processing and use.

Personal data

Through our webshop, privacy-sensitive data, or personal data, is processed. Organimal considers the careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we comply with the requirements of the privacy legislation. This means, among other things, that we:

  • clearly specify our purposes before we process personal data, through this privacy statement;
  • limit the collection of personal data to only tha particular personal data that is necessary for legitimate purposes;
  • first request your explicit consent to process your personal data in the casea where your consent is actually required;
  • Take appropriate security measures to protect your personal data, including the requirements of parties processing personal data on our behalf;
  • Respect your right to access, correct or delete your personal data at your request.

Companies are responsible for the data processing. In this privacy statement we explain which personal data we collect and use and for what purpose we use this within the webshop We advise you to read it carefully.

If you have any questions, or if you want to know exactly what we keep of you, please contact us.

Collection, processing and use of personal data for orders

When ordering, we collect and use your personal data only to the extent necessary to fulfill and process your order and to process your requests. The provision of the data is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. Processing is based on Art. 6 (1) of the GDPR and is required to fulfill a contract with you. We do not transfer your data to third parties without your express consent. Excluded from this are only our service partners, which we need to process the contractual relationship or service providers, e.g. payment service providers, order processing service providers, web hosting providers, IT service providers. In all cases, we strictly adhere to the legal requirements. The amount of data transmission is limited to a minimum.

Processing your order

When you place an order with us, we use your personal information to be able to handle everything properly. We may give your personal information to our delivery service to have the order delivered to you. We also receive information about the payment from your bank or credit card company. For this we will use your e-mail address, telephone number, billing address, name and address and gender. We need this data because of the contract we have with you. We keep this information until your order is completed. We retain certain customer data for a longer period of time in connection with the statutory tax retention obligation.

Contact file and Newsletter

With the contact form you can ask us questions or make requests. We will use your contact details, telephone number and e-mail address for this purpose. We need these because of the contract we have with you. We keep this information until we know for certain that you are satisfied with our response.

Use of the e-mail address for sending newsletters

Regardless of the contract, we use your e-mail address solely for our own advertising purposes to send you newsletters, if you have expressly consented to this. Processing is based on Art. 6 (1) of the GDPR with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until your revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Your data will be passed on to a service provider for e-mail marketing as part of order processing. A transfer to other third parties does not take place.

Use of Payment Gateways

All PayPal transactions are subject to the PayPal Privacy Policy.
All Giropay transactions are subject to the Giropay Privacy Policy.
All Klarna transactions are subject to the Klarna Privacy Policy.

Cookie Policy

How we use Cookies

Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.

By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

Strictly Necessary Cookies

These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all.

Performance Cookies

These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.

Functional Cookies

These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.

Media Cookies

These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.

Advertising or Targeting Cookies

These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.

Session Cookies

These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.

Persistent Cookies

These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

We may also use cookies for:

  • Identifying the areas of our website that you have visited
  • Personalizing content that you see on our website
  • Our website analytics
  • Remarketing our products or services to you
  • Remembering your preferences, settings, and login details
  • Allowing you to post comments
  • Allowing you to share content with social networks

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.

Web Beacons

We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.

Read more about cookies and how to remove them from your browser.

Use of Google Analytics

a) Our website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies, which are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there (see § 5 Order data processing).

b) On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case, you may not be able to use all functions of this website in full.

c) You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using this browser plugin:

If you click here, the opt-out cookie will be set: Disable Google Analytics

e) For more information about Terms of Use and Privacy, please visit:

Use of Google Adwords

a) Our website might use Google Adwords, an online advertising program from Google, in which we use so-called conversion tracking provided by a tracking pixel. When you click on an ad served by Google, a conversion tracking cookie will be placed on your computer or device. The information collected through the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking.

b) This conversion tracking cookie loses its validity after 30 days, contains no personal data and is therefore not used for personal identification. However, the collected data can be linked to your account if you’re signed in to your Google Account. These data are then treated as personal information.

c) You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case, you may not be able to use all functions of this website in full. In addition, you can disable interest-based ads on Google and interest-based Google ads on the web (within the Google Display Network) in your browser by visiting and activating the “Off” button.

d) For more information about your preferences and privacy on Google, please visit and

Use of Remarketing or “Like Audiences” feature of Google

a) We might use Google’s remarketing or “Like Audiences” feature on the website, which allows us to target advertisers to the website by showing personalized and interest-based ads when other websites are on the Google Display Network. In order to carry out the analysis of the website usage, which forms the basis for the creation of interest-based advertisements, Google uses cookies by storing a small file with a sequence of numbers in the browsers of the visitors to the website. We do not store your personal information about visitors to the website, however, the collected data may be linked to your account when you log in to your Google Account treated personal information.

b) If you visit another website on the Google Display Network below, you’ll see ads that are likely to include previously viewed product and information areas. You may permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: Alternatively, you may disable the use of third-party cookies by visiting the Network Advertising Initiative deactivation page at and implementing the opt-out information listed there.

c) For more information about Google Remarketing and Google’s privacy policy, please visit:

Consent to the conversion measurement with the tracking pixels of Facebook

a) With your consent, which you have given by accepting cookies, we set in our website the “visitor action pixel” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) and the Adwords Tracking Pixel from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

b) To track the behavior of users after they have been redirected to the provider’s website by clicking on a Facebook or Google ad. This method is used to evaluate the effectiveness of the advertisements for statistical and market research purposes and may help to optimize future advertising efforts.

c) The data collected are anonymous to us, so do not give us any conclusions about the identity of the users. However, the data are stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook data usage directive ( You can enable Facebook and its affiliates to display ads on and off Facebook. It may also be stored for these purposes, a cookie on your computer or device. The data collected through Google when you’re signed in to your Google Account and the information we receive from partners about you can be linked to your account.

d) Consent for the use of the tracking pixel may only be declared by users who are older than 13 years old. If you are younger, you need to ask your guardians for permission.

Opposition to data collection

You can prevent the collection of your data by the Facebook Pixel by clicking on the following link.

An opt-out cookie will be set which prevents the collection of your data on future visits to this website: Disable Facebook pixel

You can also disable the "Custom Audiences" remarketing feature in the Ad Settings section at You have to be logged in to Facebook.


We would like to send you advertisements about offers and new products or services. We do this:
- by e-mail
- via social media

You can object to this kind of advertisement at any time. Each email contains an unsubscribe link. You can either block us or use the unsubscribe option.


Our webshop shows general advertisements. We do not keep any personal data, so we do not know if you like them.

Distribution to other companies or institutions

With the exception of the partners mentioned above, under no circumstances we will give your personal data to other companies or institutions, unless we are legally obliged to do so (e.g. if the police require us to do so on suspicion of a criminal offence).


We keep statistics about the use of our webshop. Social media buttons are included in our webshop. The managers of these services collect your personal data.

Disclosure of personal data for order processing

a) The personal data collected by us will be passed on as part of the contract, as far as necessary. We pass on your data as part of the processing of payments to the commissioned credit institution as well as your address to the company commissioned with the delivery.

b) If you pay via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal, we will transfer your payment data to Paypal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). PayPal reserves rights itself for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal the execution of a credit check. The result of the credit check on the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values (so-called score values). Insofar as score values are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, among other things, address data. For further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal:

Protection of minors

We expressly point out that we do not request, collect or pass on personal data of children and adolescents to third parties. Persons under the age of 18 should not submit any personal data to us without the consent of their legal guardians.


Security of personal data is very important to us. We ensure that your details are secured by us. We always adjust the security and pay close attention to things that could go wrong.

Changes in this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

Access to, modification of and/or deleting your data

If you have any questions or if you would like to know what personal information we have about you, please do not hesitate to contact us. See the contact details below.

You have the following rights:

  • get an explanation on what sort of personal data we have and what we do with it
  • access to the exact personal data that we have
  • correct errors
  • removing outdated personal data
  • revoke consent
  • object to a particular use

Please make sure that you always state clearly who you are, so that we can be sure that we do not correct or delete information about the wrong person.

File a complaint

If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisor. This is called the Personal Data Authority.

Organimal BV
Byte 1D
7741MK Coevorden
The Netherlands